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                Messages/New Notes 
                Incoming messages from borrowing libraries. 
                  
                From the Work Queue click on "Messages/New Notes" or the Count link.  
                  
                Clicking on the work queue item performs a filtered search for the category selected.d.  
                  
                You will be presented with a list of requests. Each request will have a drop-down box and an action button.  The actions in the drop-down will depend on the work queue item selected.  
                  
                Messages/New Notes will have the following ILL Actions: 
                •Cancel Reply-Yes 
                •Cancel Reply-No 
                •Add Private Note 
                •Complete 
                •Send Public Note 
                  
                  
                  
                  
                  
                  
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