An idle request has yet to be authorized.
Idle - Check Manual
An idle request has yet to be authorized. The automated process (Docfind-requester) has also discovered a problem when attempting to validate the request or compile a list of rota locations. The request needs to be checked by a member of staff. For example, the library holds the item or it is a duplicate request.
Idle - Auth Manual
An idle request has yet to be authorized. This outgoing request needs to be authorized by a member of staff.
From the Work Queue click on "Idle" or the Count link.
Clicking on the work queue item performs a filtered search for the category selected.
You will be presented with a list of requests. Each request will have a drop-down box and an action button. The actions in the drop-down will depend on the work queue item selected.
Idle requests will have the following ILL Actions:
•Add Private Note
•Send User Alert