|
Pending
A request has been made and the item is expected from the Lender/Responder; or a message has been received stating that the item will be supplied or has been placed on hold; or that the request has been forwarded to another institution. This queue shows all requests that are pending.
Pending > 2 Weeks
A request has been made and the item is expected from the Lender/Responder or a message has been received stating that the item will be supplied or has been placed on hold; or that the request has been forwarded to another institution. In this queue, requests have been at pending for more than 2 weeks.
Pending > 4 Weeks
A request has been made and the item is expected from the Lender/Responder or a message has been received stating that the item will be supplied or has been placed on hold; or that the request has been forwarded to another institution. In this queue, requests have been at pending for more than 2 weeks.
From the Work Queue click on "Pending" or the Count link.
Clicking on the work queue item performs a filtered search for the category selected.
You will be presented with a list of requests. Each request will have a drop-down box and an action button. The actions in the drop-down will depend on the work queue item selected.
Pending request will have the following ILL Actions:
•Add private Note
•Complete
•Cost Adjustment
•Local Change Request Details
•Received
•Send Public Note
•Send User Alert
•Terminate Request
|
