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Communicating with Lenders/Responders





At any time notes can be added to an existing authorized request. These are viewable in the request details, latest note displayed first.

To send a public note to a lender/responder:

1.In the left hand menu pane click on Requests.

2.In the ILL Requests Search screen find the request you want to send a message with.

3.In the hit-list click the arrow on the drop down box. Valid actions are displayed.

4.Select Send Public Note from the list and click the Action button.

5.Enter note to be sent to the lender/responder in the Public Note box.

6.Click Send.

Tip: Notes can also be added to other actions if required e.g. cancel, received.

Related Topics


Completing the request form

ILL Request Search

Monitoring Outgoing Requests



[Doc#: 1055 - Communicating with Responders]




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