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Finding Incoming Requests




As a responding location a regular task is to see what new requests have come to your location. To do this -

1.Click on the Requests icon on the left-hand frame.

2.The Standard ILL Search page has a number of straightforward search options available, e.g. search by Title.

3.Alternatively click on Advanced for a search page containing more refinements, e.g. you can select a suitable status such as In Process or an Authorization Status e.g. Unread

4.Your search results are displayed in a hit-list.

5.Click on the Details button to view more details about the request including the rota .

6.Click on the Print button to print requests individually and use these for shelf-checking.

Viewing requests in detail

After clicking on the details button -

To find the history (audit) of the request, scroll down to the history section.

If there is a note relating to the item requested e.g. edition required, it will be displayed as an item note. If the lender (requester) has sent a note to you as the responder (i.e. a public note), it will be indicated by a click-able icon in the hit-list that displays the note in a pop up. 

To change the process status, select the appropriate action from the pull down list and click on the action button.


Related Topics


ILL Request Search

Printing Requests for Shelf-Checking



[Doc#: 1065 - Finding Incoming Requests]




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