• Contents
  • Index
  • Search
  • Content
    • Getting Started
    • Logging in
    • Search Profiles
      • About Search Profiles
      • Using Search Profiles
      • Collections
      • Creating and Tailoring Search Profiles
    • Searching the Databases
      • Standard Searching
      • Advanced Searching
      • Viewing Record Details
      • Sorting Search Results
      • Resource Groups
      • Filtering Search Results
      • Merging Search Results
      • Saving Your Searches
      • Search Status
      • Search History
      • Saving Records in the Saved List
      • Printing and Emailing Search Results
    • User Records
      • About Users
      • Searching for User Details
      • Editing User Details
      • Create New Users Details
      • Validating users against an external system
      • Field Details:Users
    • About Interlibrary Loans
      • About Requests
      • Email Requests
      • Generic Script Protocol
      • Circulation and ILL Integration
      • Batch Processing
      • Multiple Request Processing
      • ILL Actions and Statuses
      • ILL Statuses
      • ILL Actions
      • Authorisation Statuses
    • Placing a Request
      • Creating Requests Using Retrieved Catalog Details
      • Creating New Requests Using Blank Form
      • Adding a Rota
      • Adding Service Details
      • Finding End Users Requests for Requests
      • Completing the request form
    • Managing Requests
      • ILL Request Search
      • Work Queues
      • Default Work Queues for Borrowers
      • Default Work Queue for Lenders
      • Configuring the Work Queue display
      • Request Entry and Display Screens
    • Borrower Workflow Tasks
      • Monitoring Outgoing Requests
      • Authorizing Users Requests
      • Progress Requests Failing Validation
      • Communicating with Lenders/Responders
      • Communicating with end users
      • Receiving a Requested Item
      • Returning a Loan Item
      • Renewing a Loan Item
      • Canceling a Request
      • Terminating a Request
      • Completing a Request
    • Lender Workflow Tasks
      • Monitoring Incoming Requests
      • Finding Incoming Requests
      • Mark Requests Being Dealt With
      • Printing Requests for Shelf-Checking
      • Unable to supply?
      • Shipping a Request
    • Electronic Document Delivery
      • About Document Delivery
      • Attaching an Electronic Document
      • Supplying a document via Web Delivery
      • About Receiving Documents
      • Viewing a Received Document
      • Deleting a Document
    • Location Records
      • About Locations
      • Searching and viewing locations
      • Editing your own library's location details
      • Defining open days, holidays and suspensions
      • Services
      • Field Details: Locations
      • Address Types
    • Reporting
      • About Reporting
      • Summary of Reports
      • Monthly Statistics
      • Daily and Monthly Statistics
      • Batch Re-runs
  • Tutorials
    • Report a problem
    • Quick Start
    • Application Basics
      • App Overview
      • Background processing
      • Work queue
      • Search results
      • Authorisation Status
      • ILL Actions
      • Bulk Action
      • NCIP Basics
      • Advance request search
    • Borrower Work queue
      • Idle
      • Pending
      • Terminated
      • End of lender string/Rota
      • Other not supplied
      • Conditional
      • Cancel Pending
      • Messages/Notes
      • Staff Review (NCIP)
      • Circulation Queue (NCIP)
      • Shipped
      • Received
      • Renew pending
      • Overdue
      • Returned
      • Report: Received list
      • Report: Received label
      • Report: Return list
      • Report: Return mail label
      • Borrower Reports
    • Lender Work queue
      • Will supply
      • Conditional
      • Cancel requested
      • Messages/Notes
      • Staff Review (NCIP)
      • Circulation queue (NCIP)
      • Shipped
      • Returned
      • Renewal requested
      • Overdue
      • Recalled
      • Report: Pick list
      • Report: Shipping list
      • Report: Shipping label
      • Report: Ship mail label
      • Lender Reports
    • Request Actions
      • Borrower
        • Request
        • Cancel
        • Conditional-Reply Yes
        • Conditional-Reply No
        • Received
        • Cost Adjustment
        • Renew
        • Returned
        • Informed Shipped
        • Informed Not Supplied
        • Terminate Request
        • Send User Alert
      • Borrower and Lender
        • Local Change Request Details
        • Add Private Note
        • Send Public Note
        • Lost
        • Damaged
        • Complete
      • Lender
        • Answer Conditional
        • Answer Will Supply
        • Answer Hold
        • Answer Nonsupply
        • Cancel Reply-Yes
        • Cancel Reply-No
        • Shipped
        • Overdue
        • Recall
        • Renew Reply-Yes
        • Renew Reply-No
        • Checked In
        • Informed Canceled
        • Informed Received
        • Informed Returned
  • Common Support Questions
    • Change staff password
  • 3M SIP
  • Accept Item
  • Acknowledged
  • Action(s)
  • Actions (Borrower)
  • Actions (Lender)
  • Ad-hoc patron Alert
  • Advanced Searching
  • Anonymous User Profile
  • Application Overview
  • Attributes
  • Authentication
  • Authorisation Statuses
  • Authorizing Requests
  • Batch Processing
  • Batch Re-Runs
  • Batch Updates
  • BibSearch
  • Borrower
    • Request Details
  • Bulk Action
  • Bulk Processing
  • Bureau
  • Cancel
  • Check in Item
  • Check out Item
  • CircILL Log Message Error Types
  • Circulation Client
  • Collections
  • Complete
  • Copyright
  • Current Service Type
  • Default Search Profile
  • Details Display
  • Disable Circ Action
  • DocFIND Requester
  • DocFIND Responder
  • Document Delivery
    • Article Exchange (AE)
    • Attaching a document
    • Deleting
    • Shipping
    • Viewing
  • Due Dates
  • Email Request Examples
  • Email Requests
    • Email Actions
    • Generic Script (GSM)
  • End User Requests
  • FAQ
  • Filters
  • Hit List
  • Hit List Display
  • Holdings
  • Holidays
  • ILL Actions
  • ILL Request Search
    • Sorting
  • ILL Statuses
  • ILL Work-Flow
    • Request Routing
    • The Progress of a Request
  • ISO ILL
  • ISO-ILL Driver
  • Local Due Date
  • Location(s)
    • Address Fields
    • Editing
    • Field Details
    • Searching
    • Viewing
  • Log In
  • Log Messages
  • Merging
  • Monitoring Request
    • Incoming Requests
    • Outgoing Request
  • NCIP
  • NCIP errors
  • Non-Supply
  • Notes
    • Private
    • Public
  • Notes for Rejected Requests
  • OCLC's WorldCat.org
  • Open Days
  • Patron Alerts
  • Profile
  • Progress Requests Failing Validation
  • Receiving
  • Renew
  • Report a Problem
  • Reports
  • Request
    • Blank Request
    • Details
    • Placing a Request
    • Printing
  • Request Item
  • Resource Groups
  • Return
  • ROTA
  • Saved List
    • Edit
    • Email
    • Print
    • Remove
  • Saved Search
  • Search History
  • Search Profiles
  • Search Refinement
  • Search results
  • Search Status
  • Service Details
  • Ship Costs
  • Shipp
  • Site Actions
  • Sorting
  • Staff Users
  • Standard Searching
  • Suspensions
  • Terminate Request
  • User Alerting Agent
  • Users
    • Add a User
    • Ban a User
    • Change Adderss
    • Edting
    • Expiring
    • Searching
    • Update Password
    • User Fields
  • Users Address
  • Validating Users
  • Work Queues
    • Borrower
    • Broker
    • Edit Option
    • Lender
  • Z39.50
    • Attributes
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